How-To

In this chapter, learn how to:

• structure customer equipment,

• restrict address assignment,

• create groups, contracts, price specifications,

• create price plans and services,

• change service providing parameters,

• set up and rate phone services,

• set up and use suspensions,

• manage regions,

• add a new customer,

• add an employee,

• work with invoices,

• issue charge logs manually,

• correct missent payments,

• create discount programs,

• set up service priorities, and

• manage contract price plans.