Contracts¶
In this section
Hydra Billing uses two types of contracts — basic contracts and service ones.
In any basic contract, Client stands for a group of customers. You can create a service contract for a customer using the basic one, even if the customer does not belong to the group. The basic contract allows changing conditions for customers the contract is valid for, like updating price plans, adding services, changing prices.
A service contract is to be created for a customer directly, and is the ground for providing services to him or her. A service contract can be concluded both independently or on the ground of the basic contract. In the latter case, the conditions stated in the service contract are to annex or to redefine the conditions of the basic contract.
Basic contracts and service contracts are stored in registries and can be accessed via the menu Documents → Contracts.
