Invoices¶
In this section
See also
An invoice is a document created by the provider to a customer and having information on the contents, price, quantity and costs of services provided to the customer, and products sold over the billing period.
In Hydra Billing, there are:
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invoices for provided services, which are created as a result of the rating process and are formed according to executed charge logs and/or charge logs in force. Such charge logs may contain both charged and reserved rows;
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proforma invoices, which are pre-issued for services that have no charge logs yet, but subscriptions to them already exist.
Invoices are stored in a separate registry. You can view it via the menu Documents → Invoices.

With the help of print templates, invoices can be available for downloading in the Customer Self-Care Portal, so a customer can timely make payments for services, even if the originally mailed invoice is lost.