Receivables and Payment Allocation¶
See also
Each customer payment is not only a topping up of a balance, but also a payment for some services. To allocate customer's funds to services, Hydra Billing uses payment matching.
Payment allocation is automatic. You cannot specify manually, which services have been paid for, or for which services the prepayment is to be used.
Receivables are created on the ground of executed charge logs and have certain due dates. Receivables can arise for provided services, fees for late payments or for early termination of contract commitments.
Incoming payments are matched to customer's receivables. Some of receivables may become fully paid off, and others — only partially. Remaining receivables (if present) are paid off with further payments.