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Parameters

On the Administration menu, click Parameters to edit the following:

For division and application parameters, you can set default values by clicking the corresponding button at the bottom of the page.

System Parameters

Open the System parameters tab to view info about Hydra Billing: a serial number, a database version, a license holder, and a maximum number of licensed customers.

Select the Production database check box if the system is working in the production mode, not in the test one. Specify Number of Oracle jobs for running scheduled tasks — a default number of Oracle jobs to be initialized on the Oracle jobs tab.

Division Parameters

Open the Division parameters tab to access parameters for the current division. You can use these parameter values for another division by clicking Copy settings to another division. This option is available only for multi-subsidiary companies.

The following parameters are available:

  • Period for showing recent payments is used for recent payments reports.

  • Time of day when charge logs are issued defines when charge logs are issued in case a billing date is fixed.

  • Default billing period type (Time-based or Transaction based) for services and price plans.

  • Period with no charge log before deactivating equipment used in subscription.

  • Grace period before non-payment suspension that starts after a last charge log becomes Executed.

  • Allowable discrepancy between the system time and the collector time — when exceeded, a notification is shown in the Obtaining traffic collector statistics task logs.

  • Minimum amount of IP traffic per session to considered unaccounted — in case the amount of unaccounted traffic per session does not exceed this value, the traffic will be included into the total unaccounted traffic amount without defining the reason for rating failure.

  • Default billing dates for individuals and organizations are used when adding a subscription to service.

  • Period of personal data accessibility since creation of individual — if you have no Access to personal data of individuals in current division permission you will not be able to see personal data of a newly created individual after this period is over.

  • Password strength, for example, for passwords used in subscriptions to network services.

  • Recommended payment period for calculating recommended payments.

Period before service disconnection when recommended payment is calculated.

  • Period for creating new charge log before current one ends — this parameter is used by the Preparing charge logs for recurrent services task and also affects the list of services shown in the ordered services section.

  • Default locale is used when no locale is specified in either an application parameter or an access to this application.

  • Matching priority for payments is a value from the corresponding reference data. It is used when matching customer funds to receivables created on the basis of payments with negative amounts and those with the customer acting as the payer.

Application Parameters

Open the Application parameters tab to configure Hydra Billing applications such as the Service Provider Console and the Customer Self-Care Portal.

For the Service Provider Console you can:

For the Customer Self-Care Portal you can specify the following:

  • a period of a promised payment,

  • an amount of days when a new promised payment is unavailable since the previous one is overdue,

  • a maximum promised payment amount,

  • a fixed promised payment amount (if unspecified, a promised payment equals a recommended payment),

  • a password strength for the Customer Self-Care Portal,

  • a bank account for accepting payments to be used in receipts a customer creates in the Customer Self-Care Portal,

  • locales available within the Customer Self-Care Portal, i.e. languages a customer can choose from,

  • more convenient names for traffic services to be shown in payments and charges within the Customer Self-Care Portal.