Discount Certificates¶
A discount certificate is a document that proves there is an effective discount for a certain customer account. When a charge log is issued based on a customer subscription to service, Hydra Billing checks if there is a discount certificate in force for this particular subscription. If such certificates are found, the customer is granted a discount, so that at rating, the cost of the service is changed according to the settings in the discount specification.
The registry of discount certificates can be accesses via the menu Documents → Discount Certificates.
Discount certificates cannot be created manually as they are automatically created by the system when a customer meets all conditions specified in the discount specification.
Open a discount certificate to see a customer's discount and its terms.
A discount certificate is created for a certain subscription. During the certificate period, the discount is applied to the service from this subscription. Depending on the discount type, the price of the service will be decrease by the specified percentage, or a special price as per the discount specification will be applied.
If the discount certificate has no end date, the discount is to be applied during the whole subscription period.
In the discount certificate, you can also see the reason it was created. For simple discounts granted regardless of payment amounts, as well as for bundles, the reason is specified as Subscription to service.For discounts granted for large payments, the reason is specified as Payment.