Credit Limits

Each customer account can have up to four different types of credit limits at the same time.

• Permanent credit limit doesn't have any end date; it can only be granted by the provider or through API.

• Temporary credit limit has an end date. It can be granted by the provider or set by the customer via the Customer Self-Care Portal using the Promised payment service. In the latter case, the credit limit period is determined by the Promised payment period parameter in the Customer Self-Care Portal settings.

• Credit limit for scheduled services is set when charge logs are issued for scheduled services, if the price specification allows deferred payment. The credit limit period is determined by the Type of credit limit for scheduled services and Credit limit period for scheduled services, days parameters of the price specification. In Credit limit for scheduled services, you can see the total amount of credit limits based on charge logs with deferred payment. The end date for this total credit limit is considered to be the nearest end date of all such credit limits.

• Credit limit for unscheduled services is set when the first unscheduled service is added to the charge log. When you add new services, the amount of credit limit increases. The credit limit period is determined by the parameter Credit limit period for unscheduled services, days in the price specification. Just as for scheduled services, in Credit limit for unscheduled services you can see the total amount of credit limits based on charge logs with deferred payment. The end date for this total credit limit is considered to be the nearest end date of all such limits.

The value shown in the accounts table in the Credit limit column and on the account page in Current credit limit is the total credit limit, which is the sum of all types of credit limits. The amount of this credit limit is restricted by the Maximum amount of credit limits value on the Credit limits tab (if specified). The end date of the current credit limit is defined as the earliest end date of any of the customer's credit limits. The credit limit periods themselves are determined independently of each other: for Temporary credit limit, the period lasts to the date shown on the Credit limits tab, and for credits for scheduled and unscheduled services, the period duration depends on the price specification settings.